I offer email support, Monday–Friday, with replies typically within 1–2 business days. It's just me, so I appreciate your patience — most questions are answered in my FAQ below. You're also covered by my 30-day money-back guarantee.
Bought the app? Manage your licence, re-download the app, and view your receipts in the Freemius customer portal.
FAQ
Freemius sends a download link and licence key after purchase. You can also download the app and view your receipts from the Freemius customer portal linked above.
Yes. Open the Freemius customer portal, deactivate the old computer, then activate the app on the new one. Your purchase has an activation limit shown at checkout.
Yes. The desktop app removes GPS/location details by default before you upload product photos.
You choose the save folder in the app. Your original photos are never overwritten.
PayPal refunds are processed immediately. Card refunds may take 5–10 business days to appear. See the Refund Policy for details.
Email support@welltechfinds.com. I usually reply within 1–2 business days, Monday to Friday. You can also turn on Help fix problems in Settings so optional diagnostic details can help with troubleshooting.
Windows may show this warning for a new app while its reputation builds. If you downloaded the official installer, select More info, confirm the publisher is WellTechFinds, then select Run anyway. If the publisher is missing or different, stop and contact support.
Language support
I primarily support in English. If English isn't your first language, tools like Google Translate can help — feel free to reach out and I'll do my best to help in your language.